Developer Support

Need help with your AdGem integration? There are a couple of ways to reach us.

Get in touch

• Your Publisher Support Advocate — every publisher has a dedicated advocate. They're your fastest path for integration questions, go-live coordination, and account-specific issues.
• Contact AdGem — for general inquiries, or if you don't yet have an advocate.

Common topics

• Setting up your app — see the Quickstart.
• Choosing an integration — see Decide your path.
• Reward delivery and postbacks — see the Reward mechanism guide.

Missing rewards for a completed offer?

Player-facing reward issues are handled by AdGem Player Support. See the Player Support Overview for how that process works and what's expected of publishers.